Learning Resources
UTIHI's Guiding Principles
UTIHI supports community QI projects, credited interprofessional education, and other open events within the Greater Toronto Area. We are committed to reducing barriers to QI education. Our activities are guided by IOM's 6 Aims, our defined pedagogical competencies, and our thematic priorities. Learn More Below!
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[2023-12: Note this page is currently being updated]
6 Domains of Health Quality
UTIHI is focused on supporting early career professionals as they work to improve care in line with IOM's 6 Aims of Health Quality.
Safe
Equity-Driven
Efficient
Timely
Effective
Patient-Centered
UTIHI's
Pedagogical Competencies in QI
Leadership
Interdisciplinary Teamwork
Project Management
Stakeholder Engagement
Defining Project Expectations
Understanding
Quadruple Aim
Social Determinants
Empathy Mapping
Process Mapping
Cause-Effect Diagrams
Patient Confidentiality
Ethical Practice
Practice
Project Charters
PDSA Cycles
Measure Selection
Mitigate Study Biases
Run-Charts
Risk Analyses (FMEA)
Communication
Presenting to Stakeholders
Summary Reporting
Publishing (SQUIRE 2.0)
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Thematic Priorities
Recognizing the diversity of quality improvement work, UTIHI is committed to focusing their educational programming to support the following priorities
Patient Safety
We strive to educate early-career professionals on best practices to enhance safe and patient-centered care. This includes identifying systemic factors that have the potential to increase the risk of adverse events.
Resource Stewardship
With increasing service needs, we are committed to advancing education in resource stewardship. Frameworks in this thematic priority include VBC and Lean. Examples of Lean include defects, overproduction, transportation, waiting, inventory, motion, overprocessing, and human potential (including burnout).
Culturally Appropriate Care
UTIHI recognizes the importance of providing culturally appropriate care that is mindful of individuals' values and lived experiences.
Integrated Services
How can we bridge existing silos in patient care? Service integration can include data-interoperability, bundled care services, and other organizational practices to coordinate care and leverage diverse expertise.
Responsible Technology Integration
From prediction algorithms for adverse events to administrative technologies, technology is being adopted across the spectrum of patient care. Technology needs to be integrated in a manner that is mindful of staff workloads, privacy, risks of bias and adverse events.
Outcome Driven
What matters most to patients? Outcome-driven care seeks to integrate patient voices into care decisions. For example, chemotherapy side-effects such as nausea are often underreported by care providers in EMRs, affecting patient care.
Online Courses - IHI Open School
IHI offers free access to Open School courses to students who can demonstrate active enrollment in a degree-seeking program or residency program. These free Open School subscriptions give access to our Basic Certificate in Quality and Safety and the Safety and Quality Improvement Micro-Credential*, which is comprised of 13 courses that provide a well-rounded introduction to quality, safety, population health, equity, health care leadership, and person- and family-centered care. Completing these courses will earn students a micro-certification demonstrating competency in these areas.
External Resources
(Not Affiliated with UTIHI)
Open Learning Courses
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HarvardX - Practical Improvement Science in Healthcare
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Cost: Free Version Available​
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Target Audience: All Learners
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UofT DFCM - Postgraduate Educational Series in QI
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Cost: Free Version Available​
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Target Audience: Residents and Faculty
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Research Guides
Quality Improvement Manuals​