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Learning Resources

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UTIHI's Guiding Principles

UTIHI supports community QI projects, credited interprofessional education, and other open events within the Greater Toronto Area. We are committed to reducing barriers to QI education. Our activities are guided by IOM's 6 Aims, our defined pedagogical competencies, and our thematic priorities. Learn More Below!

[2023-12: Note this page is currently being updated]

6 Domains of Health Quality 

UTIHI is focused on supporting early career professionals as they work to improve care in line with IOM's 6 Aims of Health Quality.







Pedagogical Competencies in QI


Interdisciplinary Teamwork

Project Management

Stakeholder Engagement

Defining Project Expectations

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Quadruple Aim

Social Determinants

Empathy Mapping

Process Mapping

Cause-Effect Diagrams

Patient Confidentiality

 Ethical Practice

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Project Charters

PDSA Cycles

Measure Selection

Mitigate Study Biases


Risk Analyses (FMEA)

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Presenting to Stakeholders

Summary Reporting

Publishing (SQUIRE 2.0)

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Thematic Priorities

Recognizing the diversity of quality improvement work, UTIHI is committed to focusing their educational programming to support the following priorities

Washing Hands

Patient Safety

We strive to educate early-career professionals on best practices to enhance safe and patient-centered care. This includes identifying systemic factors that have the potential to increase the risk of adverse events.

Surgery Tools

Resource Stewardship

With increasing service needs, we are committed to advancing education in resource stewardship. Frameworks in this thematic priority include VBC and Lean. Examples of Lean include defects, overproduction, transportation, waiting, inventory, motion, overprocessing, and human potential (including burnout).


Culturally Appropriate Care

UTIHI recognizes the importance of providing culturally appropriate care that is mindful of individuals' values and lived experiences. 

Wheelchair Guidance

Integrated Services

How can we bridge existing silos in patient care? Service integration can include data-interoperability, bundled care services, and other organizational practices to coordinate care and leverage diverse expertise.

Girl with Tablet

Responsible Technology Integration

From prediction algorithms for adverse events to administrative technologies, technology is being adopted across the spectrum of patient care. Technology needs to be integrated in a manner that is mindful of staff workloads, privacy, risks of bias and adverse events.


Outcome Driven

What matters most to patients? Outcome-driven care seeks to integrate patient voices into care decisions. For example,  chemotherapy side-effects such as nausea are often underreported by care providers in EMRs, affecting patient care.

Online Courses - IHI Open School

IHI offers free access to Open School courses to students who can demonstrate active enrollment in a degree-seeking program or residency program. These free Open School subscriptions give access to our Basic Certificate in Quality and Safety and the Safety and Quality Improvement Micro-Credential*, which is comprised of 13 courses that provide a well-rounded introduction to quality, safety, population health, equity, health care leadership, and person- and family-centered care. Completing these courses will earn students a micro-certification demonstrating competency in these areas.

External Resources
(Not Affiliated with UTIHI)

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